Shipping Information
Taking extra precautions to make sure that your order is shipping and monitored through proper channels, things like disruptions, limited air cargo capacity, flight reductions, and parcels being delayed... we know one thing for sure: That the team at our warehouse are working their hardest to ship your parcel as soon as possible.
With all our products, you can take advantage of FREE worldwide shipping, as well as other delivery options mentioned below:
Shipping Methods:
| Standard Shipping |
Sent out on Mondays to Saturdays business hours, excluding US National holidays Orders typically ship 2-4 business days after being placed |
| Expedited Shipping |
Sent out on Mondays to Saturdays business hours, excluding US National holidays Orders typically ship 1-2 business days after being placed |
(Guide) Getting Your Package Delivered Step-by-Step!
Handling:
Once an order is placed, it will generally take 2-4 business days to have it processed. Since we offer worldwide shipping, delivery time can vary depending on the country you order from. For most countries, parcels should arrive within 10 business days (excluding Sundays and statutory holidays).
| Standard Shipping | 7-10 business days |
| Expedited Shipping | 3-7 business days |
NOTE: Depending on the delivery address, you may need to pay additional duties and taxes before your order can be released from customs.
Shipping Times
Please note that while our products ship from our warehouses in US and China, therefore delivery time is based largely on local postal services once they arrive at their destination country.
| Location | Shipping Times |
| 🇺🇸 United States | 7 - 12 business days |
| 🇬🇧 United Kingdom | 4 - 10 business days |
| 🇪🇺 Europe | 7 - 10 business days |
| 🇨🇦 Canada | 7 - 10 business days |
| 🇦🇺 Australia | 7 - 10 business days |
| 🇳🇿 New Zealand | 7 - 10 business days |
MY PRODUCT WAS LOST IN TRANSIT, OR WAS STOLEN.
If you have purchased a Porch Pirate Protection item to cover theft and products lost during transit, we will immediately issue a replacement. To expedite the process, please make sure to use this format when emailing our customer support team:
Subject line: Stolen, lost in transit order with porch pirate protection
Order No.:
Full name:
Contact email address:
Our CS team will immediately initiate a replacement for you.